Ricart Nissan Sales

Truly an amazing experience. They went above and beyond to accurately diagnose an issue that Germain Nissan Techs overlooked. Ricart a customer service was the best I’ve experienced at any dealership. My point person, Caitlin represented Nissan well. She did a great job at communicating with me every step of the way. She was fair, clear and very helpful. They will continue to have my business.

I went to my appointment right after work. The man that approached me could see I had just gotten off I was wearing my ID and carrying my work purse. This being the Christmas season I have been working 10hr days sometimes 6 and 7 days a week. I have only had my car a little over a month and I haven't really had the time to actually learn how everything works. I never realized it had so many sensors. He was very kind and understanding and placed me in the waiting room that he said was the quietest. As it turned out it was something very simple I was getting frost or something on the windows in the morning and it was causing my lights to come on. Problem solved .Everyone was so kind and respectful They are quick and knowledgeable. I am impressed.

I don’t recommend using their car pick up services, I’m disabled so I figured what a great service, NOT !! It was a complete nightmare. Someone in scheduling failed to do their job so I waited and waited along with making phone calls one after another to be lied to and given false names of workers and disrespected. I was just getting an inspection done on my vehicle, they came back with 8900$ worth of things wrong with it. When I asked to get some of the services done they said it would take a few days to order the parts and complete the work ! And I mean a few simple things like brakes ! Anyhow in the end the guy gave me $50 off my antifreeze flush I which was $196 without taxes . I’d rather would have spent that towards Brakes but who wants to be without a vehicle for days ! Anyhow long story short I Highly recommend going somewhere else !!!!

Dwen Thomas is one miracle worker she 1worked with me until she was able to find me a vehicle that matched my budget. The finance team was super nice a friendly they tailored mad me a deal to fit my budget. They were great with the customer service and making sure the customer is satisfied with the out come of the deals they where given.

Mr. Bill was patient and wanted me to get the vehicle I admired the most. He was very informative with the selection I was looking for within the price range I wanted. I only wanted to conduct business with Mr. Bill because of his concerning attitude towards me and my sister. He was very funny 😄 also. Yes, I would recommend others to go to Ricart Nissan for vehicle’s in the future.

I absolutely recommend using this place for service. I went to another place and it took them nine days and never resolved my issue. Here at Ricart they found my issue got the part ordered and fixed within two days. I had never been here before, and this was my first experience, it was wonderful. The people were nice, they did a test drive with me, they even offered me complementary Uber rides back home after dropping it off and back to the Location to get my car. Top-notch will absolutely go back again.